Team is helpful and knowledgeable. They always have little odds and ends we need and offer to order it if they don't. The owner is really nice and very personable
Uncommon fairness and customer service!! I don’t usually write reviews, but my experience at Jeff’s True Value has compelled me to do so. I had a big DIY project that required a large piece of equipment. I had never rented anything from Jeff, but after shopping around I found myself at his True Value. His rental price was by far the best around, but for various reasons (weather, scheduled maintenance, extended usage by others, etc.) I was unable to obtain it after a couple of attempts. To say Jeff bent over backwards to help me complete my project is an UNDERSTATEMENT. As if that was not enough, based on my actual usage, he offered to REDUCE the price we agreed upon when the equipment was returned. I was floored!! I had received so much value out of the transaction I turned down his offer. You only get this type of service from a small, locally owned business. Good prices + uncommon customer service = customer for life!
Great small town private owned hardware store.
Got a mower here and the staff was very helpful and polite. Rented a few things from here to, good prices.
Jeff and his staff are always very helpful and friendly! Been doing business there since 2003. Never had a bad experience!
Jeff S True Value Hardware is a US Hardware Store based in Platte City, Kansas. Jeff S True Value Hardware is located at 2300 Kentucky Ave, Platte City, MO 64079, USA.
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